MOTO Refund

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    Sec 23.1 MOTO Purchase

    The MOTO Refund function is the process of issuing a Refund through Mail or Telephone order.

    This process involves verifying the Refund amount and confirming the transaction.

    • In the MOTO Options page, select MOTO Refund to initiate a transaction.

    MOTO Refund

    • Enter desired Refund amount. For a $100.00 Refund, enter the amount, then click $100.00 Ok.

    After entering the Refund amount, the system will prompt the merchant to provide their card and PIN.

    Following this, the merchant can proceed to Refund the customer.

    • After providing merchant card and respective PIN, proceed to enter the card number and expiry date.
    • Press the Enter button to proceed with the Refund for the customer.

    The system will run and display the Account Type page.

    • Select account Account Type by pressing CHEQUE, SAVINGS or CREDIT.
    • The terminal prompts for a signature and asks if a merchant receipt is required. If requested, it will be displayed on the screen.
    • To provide a merchant copy of the receipt, select Print Required. If a receipt is not needed, select No Receipt Required.

    After completing all payment steps, the system will return to the Transaction List page.



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